Showing posts with label Refills. Show all posts
Showing posts with label Refills. Show all posts

30 March 2011

A Little More to Drink

Working as a server really shows you how self-involved people can be.  Pretty much everything is “me, me, me” all the freaking time.  And while I understand that people dine out to be waited on and have that type of experience, there is certain a point where that sort of behavior makes me want to slap a ho.  For example, when the restaurant is clearly full as shit and there are four girls on the floor and I have one of those selfish tables that is somehow completely oblivious to me running my ass off to take care of ten other tables.  That really makes me want to shake people.  Dude, I’m busy, your absolute need for a seventh ranch dressing can wait 45 seconds.

Back off, A!  CREDIT.
One of the things that really, really annoy me has to do with refills.  I’m going to state now that it’s probably pretty lame, but it bothers me so whatever.  Allow me to outline the situation.  As I’ve mentioned before, I always ask people if they need a refill because I find it polite.  So say I ask dinner A – whose glass is the only one at the table nearing empty – if they’d like a refill.  A eagerly hands over their glass for a little more Dr. Pepper which I refill.  A bit later after having returned A’s beverage, I return to the table and notice B could use a top off.  So naturally I ask if they need a little more to drink in a question clearly directed at B.  That’s when stupid A busts in and says he/she doesn’t need anymore to drink.

Well no effing duh, A.  I just refilled your shit and unless you’re some sort of dehydrated camel there is no way you’ll already need more.  But believe it or not, I’m not always talking to you.  Somehow this happens ALL the time.

Now that may seem like a really stupid thing, but it really makes me cringe.  It’s just a perfect example of how self-absorbed people are.  And that just really bothers me.  Take a moment to pull your face out of that plate of wings and realize this isn’t all about you.  In fact, you brought other people to this restaurant that – believe it or not – might also be thirsty.  Isn’t that a novel concept?

So next time you’re dinning, take the time to have a little awareness of what’s going on around you.  It’s a great way to not look like a totally selfish douche.

Now how about a little more to drink?

29 September 2010

What Barbie Taught Me About Refills


My little sister and I are Red Robin addicts.  There, I said it.  Isn't that step one?  Anyway, our dependence began young.  I wasn't able to drive yet and my parents' business was conveniently close to a Red Robin and nothing else in the way of food (unless you count Bob's Pizza, but I'm not sure you could even count that as food let alone pizza).  Out of simple necessity we would walk over to Red Robin to spend the money Mom gave us on burgers and bottomless Freckled Lemonades.  And that's how they got us addicted.  Apparently they add crack or meth - I hear that's highly addictive - to their shit because once you start you just can't stop.  Ok, so it's probably just the grease and sugar that got to us, but whatever.

But this story isn't about my love for Red Robin burgers and the fact that they give you all the steak fries you can shove in your face.  This story is about how Red Robin taught me to give refills.  Yes, you heard me right.  Refills.

Back in the day at our Red Robin they only hired really, really good-looking people.  That's not even a joke.  Everyone was super hot.  So super hot that even at the age of twelve I knew what was going on.  There used to be one girl in particular that I thought was Barbie pretty, long blonde hair, blue eyes, perfect everything else.  Of course I knew this because I still played with Barbies.  Anyway, I always wanted this girl to be our waitress simply because she was the prettiest.  I was apparently vain as a child.

One fateful day, they sat us in a booth directly under the carousel horse.  This was a good sign as we coveted sitting as near to the carousel horse as possible.  My sister was looking up at the horse contemplating why she couldn't ride it, when I noticed Barbie walking up.  Score.  Mark that goal off my twelve-year-old to-do list.

So there we are in awe of this walking doll when we start to realize she's really not very good at her job.  Now you before you jump down preteen Sauce's little throat realize that afore mentioned business my parents owned happened to be a bakery/cafe.  We knew food service.  And we knew Barbie sucked.  It was mildly disheartening.

Barbie did countless annoying things that now all blend together, but one in particular still stands out even today and has markedly influenced the way I wait tables.  Barbie was an over-refiller.  What I mean by this is that she would CONSTANTLY bring drinks out to us with no prompting.  At first it seemed pretty cool; my bottomless Freckled Lemonade was more bottomless than ever.  But then it got to the point where she was bringing them before our last glasses were even close to half empty.  Suddenly, we found ourselves surrounded by so many half empty glasses that the food runner had a hard time finding room for our burgers.  Seriously.  That's how many freaking lemonades this lady had brought us.

I remember sitting there getting increasingly annoyed.  I didn't want any more lemonade, but it just kept coming.  Of course being twelve and extremely introverted I was way to shy to even begin to ask her to stop.  So we just let it slide.  But at the end of the meal we actually filled out the dreaded comment card.  Yes, an eight and a twelve year old left a negative comment once at Red Robin.  I recall writing something to the effect of "we got too much lemonade and we didn't want anymore."  I also think I said to "be nice and ask next time."  Something like that.  What I wouldn't give to see that thing now.  I can only imagine our "smile meter" marks weren't very high.

And that is how Barbie at Red Robin taught me how to refill drinks.  I almost always ask if my guests want a refill because guess what?  Sometimes they don't effing want one.  It really is possible, even in "I want it now" America, that they may only want one refill.  Or that they possibly only need one, solitary Coca-Cola.  Scary thought, I know.  Either way, I'm going to ask or point or awkwardly gesture or otherwise let you know that I made plans to fill up your glass.  That way I can avoid drink overload.  Trust me, it can be just as annoying as not having enough.  Barbie proved it.

So thanks, Barbie at Red Robin.  Way to train me.

UPDATE:  My mom reminded me that we even went so far as to hide our drinks behind the table tents after awhile so she couldn't see how full they were.  Yeah, it was that bad.

LinkWithin

Related Posts Plugin for WordPress, Blogger...